IRS Hung Up On 8 Million Taxpayers
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Millions of dollars were cut from taxpayer services to help pay for Obamacare. As a result, 8 million calls to the IRS went unanswered.
For those who weren’t disconnected, only 40 percent actually got through to a person. And many of those people had to wait on hold for more than 30 minutes, IRS Commissioner John Koskinen said Wednesday.
The number of disconnected callers spiked just as taxpayers were being hit with new requirements under the health law. Last year, the phone system dropped 360,000 calls, Koskinen said.
For the first time, taxpayers had to report whether they had health insurance last year on their tax returns. Those who received government subsidies had to respond whether they received the correct amount. People without insurance faced fines, collected by the IRS, if they did not qualify for an exemption.
A new staff report by Republicans on the House Ways and Means Committee criticized the agency’s spending priorities. The report said the IRS diverted $134 million in user fees that had been spent on customer service last year to other areas this year.
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allison1050 April 25th, 2015 at 4:40 pm
Alright but what “other areas” are being referred to? Here in southern Nevada to this day the IRS offices {{{NEVER}}} answer the phones.
rg9rts April 26th, 2015 at 7:19 am
Blame your congressman …they slashed funding because they KNEW that the IRS had a anti conservative agenda
Roger Xavier Jackson April 26th, 2015 at 7:01 pm
Irs never answers there phone in Atlanta Georgia either. I went to pay my 2290 yearly fees and they was at lunch ,smoking and never seen no one answer there phone but secretary did to transfer them to a machine