American Airlines Passenger Said She Received Threatening Text from Employee after Lost Luggage Complaint
An American Airlines passenger who flew from Boston to Miami in February reportedly received a vulgar response from an employee after leaving luggage on a plane. Passenger Marla Margolis left a garment bag containing her son’s bar mitzvah suit and daughter’s dress on the plane, reported WCVB-TV.
Margolis called the airline’s customer service after she was told to file a claim on the airline’s website. MORE…